Terms and Conditions

PENDERGAST’S STEAKHOUSE & BAR VENUE POLICY

Dress Code Policy

Pendergast’s endeavours to create a warm, welcoming and comfortable environment for our guests. We kindly ask that you adhere to our smart casual dress code when dining with us. This means no shorts, sportswear or beachwear.

While we encourage guests to dress nicely, we understand that fashion preferences vary. Managers will have the final decision regarding the dress code on the day. The Manager's decision is final.

We appreciate your understanding and cooperation in helping us maintain a pleasant atmosphere for everyone. Thank you for complying with our dress code policy. If you have any questions regarding our dress code policy, you can call the restaurant or email customerservice@pendergasts.co.uk.

We look forward to welcoming you.

Bottomless Brunch Bookings

Book our brunch events in advance to avoid disappointment; walk-ins are at management's discretion. Our brunch events are paid for in full when booking (or on entry for walk-ins). Refunds are at management's discretion. Dress code policy applies. Selected food and drink only (listed on our events page at the time of booking). Please drink responsibly. Challenge 25 applies. Please inform your server of any allergies or dietary requirements on arrival. Guests must finish their drinks before ordering another. Unlimited drinks and three plates from the brunch menu. 90 minutes sitting limit. If you are late for your reservation, the time will be deducted from your reservation time.

Booking Confirmation Policy

We will send you an email confirmation as soon as you book. Following this, we will send you a second email asking you to confirm your reservation between 24-48 hours before your reservation time (if you opt-in, you will also receive a text message on the morning of your reservation as a reminder). If we haven’t received your confirmation by this method, we will call you to remind you.

Please note that if we don’t receive confirmation after the above attempts, we may release your table on the day of your reservation.

Cancellation and No-show Policy

Cancellation and No-show policies are given at the time of booking. Please ensure you read our policy before making your reservation.

Group Booking Policy

For all group reservations of 8 plus guests, a £20 per person deposit is required to secure the booking. If a deposit isn’t received, the booking will not be secured. We do not take provisional bookings.

A two-week cancellation policy is required for group bookings. Any booking that cancel within two weeks of the reservation date will receive the full deposit back. In the case of a cancellation anytime between two weeks and 48 hours before the booking date, 50% of the deposit paid will be refunded. For any cancellation within 48 hours before the booking, no refund will be applied.

Allergens Policy

We are committed to providing and safe and enjoyable dining experience at Pendergast’s. We kindly request that you inform us of any guests with dietary requirements or allergies when making your reservation and when you arrive at the restaurant.

Detailed information on the 14 allergens is available on request. Our team will do their best to accommodate your needs. However, we do not record information on any other allergens. Please note that we cannot guarantee that our dishes are 100% free from traces of allergens.

Please note that our team cannot make suggestions on your order before joining us, and our allergen matrix cannot be shared digitally in the case of new updates and ingredients alongside our seasonal menu and specials. We apologise for any inconvenience this may cause and encourage you to speak with your server if you have any questions or concerns about our menu.

Dog Policy

We are a team of dog lovers. We are happy to accommodate guide and support dogs for inside dining at our restaurant. However, all other dogs are welcome but must remain in our outside dining area. If you want some water for your dog, just ask. Our staff will be delighted to help.

Child Policy

We welcome children and are delighted to have families dine with us. Our most suitable dining sitting for children is the Sunday Dinner. Please note that we have a limited number of highchairs available and kindly ask that you include children in your booking numbers. Please leave a note on your booking if you require a high chair.

All reservations must have at least one adult aged 18 or over present. Our team have the right to ask for proof of age.

Accessibility Policy

 

Our restaurant is fully accessible as it is located on the ground floor. If you would like to discuss accessibility with our team, we will be happy to help. Please call us or email customerservice@pendergasts.co.uk.

Ticketed Events, Brunch and Afternoon Tea Policy

Terms and conditions for all events or pre-bookings are given at the time of booking. Please ensure you read our policy before making your reservation.

Parking

We do not have on-site parking.

The Golden Square underground car park has suitable parking and offers free parking at certain times. For the car park opening times and charges, click here.

Street parking is also available in the surrounding areas (daily charges apply).

BOTTOMLESS BRUNCH SOCIAL MEDIA COMPETITIONS 

Like our post, follow our page or tag a friend you would take! Winners will be contacted directly on social media channels. The entry close date will be stated on the social media post. Only one winner per social media platform will be selected. Winners will be selected randomly. You must do one of the actions to be entered into the prize.

PROMOTIONS

KID'S EAT FREE T&C'S

Children up to 12 years old can enjoy a free kids' main meal with the purchase of a full price adult's main meal. Only one redemption per member. Cannot be used with any other offer, voucher, taste card, confidential or any other promotion or set menu. Available 12pm-8pm Wednesday, Thursday, Friday and Sunday | 4pm - 7.30pm Saturday. Main menu items include meals from; Adults Sunday Lunch, The Steaks, Lunch Specials & The Other Bits sections of the menu only. Kid's free meal is from the Kid's menu only.

ALL OFFERS AND PROMOTIONS

Management has the right to remove any offers or promotions at any time. Offers can't be used in conjunction with other offers. Offer will not apply on bank holiday or special occasions.

THE LEGAL STUFF  

TERMS & CONDITIONS – PENDERGAST STEAKHOUSE WARRINGTON LIMITED

Your access to and use of www.pendergasts.co.uk   (“the Website”) is subject to these Terms and Conditions. You must not use the Website for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website, you are fully accepting all conditions contained within our Terms and Conditions. If you do not accept these in full, you must immediately stop using our website.

OUR INTELLECTUAL PROPERTY

All graphics, artwork, information, audio, and video are copyrighted by us or an affiliate of ours. This means that while it is fine to use any of these elements for your own personal use, you may not use any of these on your own website or in any other public or commercial manner. If you wish to use any aspect of our website for these purposes, you must get our prior written consent by emailing customerservice@pendergasts.co.uk.   Using any of our elements without consent may be a criminal offence or give rise to a claim for monetary damages. All of the elements outlined above, plus photographs, text, logos, trademarks, visual interface, user interface and any computer code contained on this Website is protected by copyright, patent and trademark laws, and other intellectual property rights. Again, none of the Website’s content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without prior written consent.

CHANGES TO OUR WEBSITE

Pendergast steakhouse Warrington Limited may temporarily or permanently change or remove any part of the Website without notice. By using the Website, you confirm that Pendergast steakhouse Warrington Limited will not be liable for any change or removal. We reserve the right to change these Terms and Conditions at any time. Your continued use of the Website will confirm acceptance of the Terms and Conditions at the time of your using the Website.

YOUR INFORMATION

Any personal details which you submit to us via the Website are covered under our Privacy Policy. Any material which you post publicly on our social media channels (including, but not limited to, Facebook, Twitter and Instagram) will be considered non-confidential and non-proprietary. Pendergast steakhouse Warrington Limited reserves the right to distribute any content, including text and photographs, for any of our commercial or non-commercial purposes.

DISCLAIMER

We take great care with the content on the Website, but do not accept responsibility for any errors or omissions and may make changes from time to time. While we strive to ensure that all information is correct and up to date, we make no guarantees that this will be the case. All content on the Website is provided without any conditions, warranties or promises of any kind.

THIRD PARTY LINKS

We may include links to third party websites which are controlled and maintained by companies other than Pendergast steakhouse Warrington Limited. We accept no responsibility for any part of these websites.

WEBSITE ACCESS

We will do our best to make sure that our website is accessible 24/7, 365 days a year. However, if for any reason the Website is unavailable for any period or time, Pendergast steakhouse Warrington Limited will not be liable to you. Sometimes there may be unplanned issues beyond our control which could lead to a temporary suspension of the Website. When this happens, rest assured we will be working hard behind-the-scenes to get the Website back up and running as soon as possible.

LIABILITY

You use the Website at your own risk and Pendergast steakhouse Warrington Limited accepts no responsibility for any loss or damage which may be caused to you, your computer equipment or to any third party through its use. Pendergast steakhouse Warrington Limited is not responsible for any loss or damage caused by the interruption of the Website’s service due to technical issues or circumstances beyond our control.

Our e-mails and any attachments, together with their contents, are strictly confidential and are intended for the named recipient only. If you are not the intended recipient you must not use, disclose, copy, print, forward or take any other action in respect of any e-mail other than to notify the sender immediately of the mistake, and deleting the e-mail, any attachments and any reproductions made by replying to it.

Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of any message and any attachments will not adversely affect its systems or data. No responsibility is accepted by Pendergast steakhouse Warrington Limited in this regard and the recipient should carry out such virus and other checks as it considers appropriate.

ONE FINAL LEGAL BIT

Our Terms and Conditions are governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.